Advice for volunteers
Please have regard to this advice
Please see this video https://www.youtube.com/watch?v=xKMvMASxiuk&feature=youtu.be
Handling Money - see below
- Keep safe, follow the government guidelines
- Carry I.D and call ahead
- Keep an auditable trail of any transactions involving money, for your own safety, and be transparent in what you do, with someone else involved in checking what you are doing.
- Don’t accept gifts or any item from the shopping but you can accept payment for mileage at 45ppmile if offered. Keep a record!
- Be mindful of GDPR issues:- In particular, don’t hold lots of people's information and don’t share it without asking permission again. Be extra careful not to record sensitive datasuch as medical issues
- Obtain a shopping list – notate with a reference such as Mr P or Mrs C, but do not take personal data especially medical issues
- Shop and obtain a receipt
- Deliver the shopping with the receipt
- At the end of each day, keep a record of what’s been done
MOST IMPORTANTLY:- if you suspect that someone you are helping is at significant risk of harm, including having no money please contact firstname.lastname@example.org or bromley Council
Paying for goods or services
If someone is self-isolating, volunteers may pay for the food, other household shopping, medicines (prescription or otherwise) or other services. This is different to volunteer expenses.
- It is up to the volunteer if they wish to give their bank account details to the person they are helping, so that person can repay them by bank transfer.
- Volunteers can give receipts of any purchases made to the person who is self-isolating
- If you are worried about handling money from those who are self-isolating, consider contactless payment methods such as such as cheque or online payment (eg using Paypal).
- If you are handling cash, wear gloves and/or make sure you wash your hands thoroughly for at least 20 seconds after to reduce the likelihood of virus transmission. Alternatively, use anti-bacterial gel and always keep your hands away from your face.